At Vendora, we do everything we can to make buying and selling easier and safer . Below are our tips for safe shopping through our platform and Vendora apps:
1. Use Vendora ‘s chat
Do not use other chat platforms or apps as we cannot intervene if you report. Also, do not give out your card details, passwords or any other personal information in a chat. If during a chat you are asked for any of the above or to take the transaction out of ‘Buying via Vendora’ , you can report the conversation.
2. Do a little market research
What price have other users or companies set for the same or a similar item? If you see that the price of a product is much lower than the average in the market, it may be a counterfeit or low-quality product. You can also ask the seller about the item via Vendora’s chat.
3. Check the seller’s profile
See how other buyers have rated them, whether they are a Super Seller , and what percentage of conversations they respond to.
You can also learn more about a seller by looking at their other listings.
4. Pay securely through Vendora
Through the “Buy through Vendora” service , we guarantee that you will receive your order or get your money back.
5. Tell us what you think
After a completed transaction through the “Buy via Vendora ” service , you can rate the seller. Vendora’s peer-to-peer ratings are important as they contribute to the transparency of transactions.
You can also report an ad if you see something that doesn’t seem right to you.
Do you still have questions or need help from Vendora support? Send us a message
